Pebbles Ai vs Salesforce Sales Cloud:
which fits your team?

What is each product for

Salesforce Sales Cloud is a CRM of record for running a sales organisation, while Pebbles Ai is a workspace for the go-to-market work that feeds it. Salesforce's pricing page lists Starter Suite, Pro Suite, Core, Advanced and Max, plus a Free Suite column, with forecasting and pipeline inspection, and Agentforce for Sales as an add-on that is included in Max.

Pebbles Ai starts earlier in the process. Its Marketing and Strategy assistants find companies that match a described ideal customer, find people at named companies, write outreach from your Company Intel and keep the results in a built-in CRM, labelled Beta, beside two inboxes: Smartbox for email and Socialbox for social chats.

Where Salesforce Sales Cloud is stronger

Salesforce is stronger on what a CRM of record is judged by: customisation, forecasting and administration. A revenue team that reports a forecast to the board and runs complex permissions will find that depth in Salesforce and not in Pebbles Ai.

The Pebbles Ai CRM covers deals with stage, amount, currency, close date and probability, Kanban boards, saved views, ICPs, tasks and notes. It is labelled Beta and has no forecasting or attribution, so it is not a like-for-like alternative for a Salesforce customer.

• Deep customisation and enterprise administration.
• Forecasting and pipeline inspection.
• Agentforce for Sales as an add-on, included in Max.

Where Pebbles Ai differs

Pebbles Ai differs by doing the research and writing work before a record exists. Describe your ideal customer in chat and an assistant returns matching companies, 25 by default and up to 50 a search; Find fresh leads then finds people by role and location at 1 to 10 named companies, with a work email where one is found, a confidence score and a catch-all flag.

Outreach is written from Company Intel, which holds your business knowledge and brand voice, and emails are saved as drafts in your connected Gmail or Outlook. It drafts; it does not run an automated sending sequence. Replies are handled in Smartbox, across Gmail and Outlook, with Write with AI drafting from the thread.

Can Pebbles Ai sit beside Salesforce

Yes, as a separate workspace rather than a synced one. Pebbles Ai has no native Salesforce sync, and its CRM imports contacts from Google, Microsoft or a CSV file, so plan who moves what, and when.

As an illustration, a mid-sized software company keeps Salesforce as the source of truth. A sales development rep uses Pebbles Ai to research ten target accounts, find the buyers inside them and draft first emails in the company's voice. Once a contact replies, the rep adds them to Salesforce through the team's usual process, so the deal is tracked where the forecast lives.

What to check before adding Pebbles Ai

Check how records will flow, because without a native sync someone owns moving them. Then check that the work you want to add is research, leads and drafting rather than CRM depth.

• Who moves records between the two, and how often.
• Whether your team is happy with drafts saved in their own mailbox rather than sends logged in Salesforce.
• Your security review: Pebbles Ai holds CASA II and Microsoft 365 certification and is GDPR compliant; SOC 2 Type II and ISO 27001 are pending, with a Q2 2027 target.
• That Pebbles Ai is not a CRM replacement for teams that rely on Salesforce forecasting.