Key takeaways
- Gmail is a native connection that each person adds for themselves, and more than one Gmail inbox can be connected.
- Emails the assistants write are saved as real drafts in the connected Gmail mailbox.
- Sending is the approval action under your execution mode; labels, filters and drafts are not, so give precise instructions for those.
- Smartbox writes and refines replies from the thread, the recipients and your brand voice.
What can a Gmail AI sales assistant do in your inbox
A connected Gmail inbox lets the Pebbles Ai assistants search, read, compose, reply, forward and send, with BCC, across your threads. They work from the Marketing or Strategy assistant chat, so a request can mix mail with research or CRM work in one go.
The requests that pay off are the ones you would otherwise do by scrolling. These are illustrative:
- Find every thread with the buyer at the shipping firm since March and tell me what we promised them.
- Draft a reply to the latest pricing question in that thread, in our brand voice.
- Forward the security questionnaire thread to my colleague with a two-line summary on top.
- List the unanswered emails from prospects this week, oldest first.
Where do AI email drafts in Gmail end up
AI email drafts end up in the drafts of the Gmail mailbox you connected, as ordinary Gmail drafts. You can open one in Gmail itself, on any device, edit it and send it from there, or approve the send from the assistant chat.
This needs a connected mailbox: without one, there is nowhere for a draft to be saved. If you connect several Gmail inboxes, name the address you want the draft in, so a reply to a customer does not sit in the wrong account.
How does an AI reply in Gmail use the thread
An AI reply in Gmail reads the whole thread, the recipients and your brand voice before it writes, so it answers what was asked rather than the last line alone. In Smartbox, Write with AI produces the reply and Refine with AI reworks it; the panel shows Draft ready when it is done.
Pick the depth to match the email. Fast takes about 15 seconds and skips checks, Balanced is the default at about a minute, and Comprehensive can take up to five minutes; the app treats these timings as approximate guidance. A personality picker sets the writing voice, and quick replies cover short answers.
Can the assistant manage Gmail labels and filters
Yes, the assistant can apply Gmail labels and create filters, and neither waits for approval in any mode. That makes them quick, and it means your instruction should be exact: name the label, the sender or domain and what the filter should do.
A useful pattern for sellers is one label per active account and a filter that labels new mail from that account's domain. Ask the assistant to show you the filter rule in chat before it creates it, and check that the domain is right.
How to connect Gmail and work with it from chat
Each person connects their own inbox; repeat the first two steps for every extra Gmail address.
- Open Settings, Connections in Pebbles Ai and choose Google Inbox under Email inboxes.
- Sign in with the Google account you sell from and grant the access it asks for.
- Keep the execution mode on Manual while you get started, so every send waits for your approval.
- In an assistant chat, ask for a search or a draft reply and check the draft in your Gmail drafts.
- Ask for the labels and filters you want by exact name and domain, since they apply without an approval card.
Where Pebbles Ai fits
- CapabilitySmartboxSmartbox shows your Gmail mail with Write with AI, which drafts and refines replies from the thread, the recipients and your brand voice in Fast, Balanced or Comprehensive mode.
- FoundationIntegrationsGmail is a native connection under Email inboxes, added by each person; in Gmail, sending is the approval action and it follows your execution mode.
Common questions
Does the assistant send Gmail messages without asking?
In Manual mode, where the web app starts, every send waits for your approval. In Auto, sends run without asking, except template send to a CRM segment, which asks in every execution mode.
Is the Gmail connection security assessed?
Yes. Pebbles Ai is CASA II certified, which covers the Gmail connection, and no customer's data is used to train a model.
Can I connect a personal and a work Gmail account?
Yes. More than one inbox per provider can be connected, so name the address you want in each request.
About this page. Written by the Pebbles Ai team for people who run sales, marketing and growth. Last updated .
