Key takeaways
- The product may stay the same, but almost everything around the message changes.
- English often works for global companies; local firms usually deserve their own language.
- Local proof travels better than global claims.
- Email and data protection rules differ by country, so check them per market.
What changes when you sell across borders
Almost everything around the message changes, even when the product does not. Buyers in different markets expect different levels of formality, respond to different kinds of proof and may face different regulations and competitors.
A message that reads as friendly in one market can read as too casual in another. Treat each new market as its own segment, with its own message, rather than a translation of your home one.
Should you write in the prospect's language
Write in the prospect's working language when you can have it checked by a fluent speaker. Many international teams work in English, so English is often fine for a first message to a global company.
For local companies or senior buyers, their own language shows effort. A clumsy machine translation does the opposite, so have a native or fluent colleague read it before it goes.
How do you adapt the message itself
Adapt the example, the proof and the reason for writing to the buyer's market. A comparable company in their region, a regulation they deal with and the currency they use all make a message feel local.
An invented UK payroll software company writing to a firm in Germany, for example, would mention the local rules that firm handles, not UK tax deadlines.
Which rules apply to international outreach
Data protection and electronic marketing rules differ by country, so check them for each market before you send. In the UK and the EU, GDPR and local marketing rules shape whom you can contact and how you handle opt-outs; other regions have their own.
Keep a short note per market of what is allowed, and take advice where the stakes are high.
How to tailor outreach to an international company
Work through these steps before your first message to a new market.
- Check the email and data protection rules in the buyer's country, and note what they allow.
- Choose the language: English for global teams, the local language for local firms, checked by a fluent speaker.
- Research the company's market: local competitors, regulations and recent news.
- Replace your examples and proof with ones that make sense in that market.
- Match the local level of formality, and schedule the send for the buyer's working hours.
Where Pebbles Ai fits
- CapabilityResearch & analysisAsk an assistant to research a company and its market from public sources, with numbered citations. The assistants reply in the language you write in.
- CapabilityOutreach contentDraft email and LinkedIn outreach with a personality for each piece. LinkedIn messages are drafted for you to send yourself, and emails are saved as drafts in your mailbox.
Common questions
Is English acceptable for international cold email?
Often, for companies that work in English day to day. For local firms or senior buyers, their own language checked by a fluent speaker usually reads as more respectful.
What time should you send to prospects in another time zone?
During their working morning, in their time zone. Schedule the send rather than writing at the end of your own day.
Should you say that you are based in another country?
Yes, be open about it, and answer the obvious questions early, such as support hours, currency and where data is held.
About this page. Written by the Pebbles Ai team for people who run sales, marketing and growth. Last updated .