Key takeaways
- An admin connects one social publishing account per workspace, using the company's own provider account and API key.
- Everything happens in the assistant chat; there is no separate social publishing screen.
- Posts already published or still processing cannot be edited or deleted.
- Socialbox Posts is a different tool: you write and publish there yourself, with no scheduling or analytics.
What does an admin need to connect first
An admin needs to connect the workspace's social publishing account in Settings, Connections, under Workspace tools. It takes your company's own account with the social publishing provider, with API access, and its API key; there is one such account per workspace.
The social accounts your team posts to are set up in that provider account. The assistant can publish only to the accounts connected there, so check that list with whoever runs your social channels before the first post.
How do you schedule social posts with AI
You schedule social posts with AI by giving the assistant the copy, or the brief for it, plus the accounts and the time, then approving the post in Manual mode. The Marketing assistant writes from Company Intel's brand voice, so a brief such as a post announcing next week's webinar comes back in your company's way of speaking.
In Manual mode, each publish or schedule waits on an approval card that shows the text, the accounts and the time. Plan queues the posts for review, and Auto runs them without asking, which suits only posts you have already checked.
How do you reschedule posts or resend failed ones
Ask the assistant to move a scheduled post to a new time, change its text or delete it, and approve the change in Manual mode. That works until the post goes out: a post that is published or still processing cannot be edited or deleted.
When a post fails on some accounts, the assistant can re-send it, now or at a set time, to only the accounts where it failed, and it reports the outcome per account. That avoids posting twice to the accounts where it already worked.
What does a social post performance report from AI cover
A performance report covers your posts over the last 7, 30 or 90 days or all time, returned in the chat. Ask a question rather than for a dump of numbers, for example which of this month's posts drew the most engagement and what they had in common.
Use the answer to shape the next brief. The assistant can draft the following week's posts in the style of the ones that worked, which you then review and, in Manual mode, approve one by one.
How is this different from Socialbox Posts
Social publishing is assistant-driven and admin-connected, while Socialbox Posts is where you write and publish posts yourself. A team can use both: Socialbox for a founder's personal LinkedIn posts written by hand, social publishing for the company's scheduled calendar.
How to schedule your first post through the assistant
The admin does the first step once; anyone can do the rest.
- As an admin, connect the company's social publishing account with its API key in Settings, Connections.
- In a Marketing assistant chat, give the brief or the copy, the accounts and the time.
- Read the text, accounts and time on the approval card and approve the schedule.
- Ask for changes or a new time before the post goes out, since published posts cannot be edited.
- After it runs, ask for a performance report and use it to brief the next post.
Social publishing and Socialbox Posts
Two ways to post from Pebbles Ai, side by side.
| Social publishing | Socialbox Posts | |
|---|---|---|
| Who connects it | An admin, once for the workspace | Each person, in Social accounts |
| Who writes and posts | The assistant, after approval under your mode | You, by hand |
| Scheduling | Yes, and rescheduling | No |
| Performance reports | 7, 30 or 90 days or all time | No |
| Where you work | The assistant chat | The Socialbox app, LinkedIn and Instagram posts |
Where Pebbles Ai fits
- FoundationIntegrationsWith a connected social publishing account, your assistant can publish or schedule posts, manage them afterwards and report on how your posts performed.
- CapabilitySocialboxSocialbox Posts covers LinkedIn and Instagram posts you write and publish yourself, without scheduling or analytics.
- FoundationCompany IntelCompany Intel holds your brand voice, so posts the assistant writes sound like your company.
Common questions
Is there a social media calendar screen in Pebbles Ai?
No. Social publishing works through the assistant chat, where you ask for posts, approve them under your execution mode and change them while they are still scheduled.
Can each person connect their own social publishing account?
No. An admin connects one social publishing account for the workspace, using the company's own provider account.
Can the assistant edit a post that is already live?
No. Posts that are published or still processing cannot be edited or deleted; change a post while it is still scheduled.
About this page. Written by the Pebbles Ai team for people who run sales, marketing and growth. Last updated .
