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What is account-based selling?

Account-based selling is a sales approach that picks a named set of target companies first, then works several people at each of them with research and messages built for that account. It replaces working through a long list one lead at a time. It is the sales side of account-based marketing, which aims campaigns at the same accounts.

The short answer

Key takeaways

  • The unit of work is the account, not the individual lead.
  • A short, named list replaces a long list of loosely matched contacts.
  • Several people at each account hear from you, each with a reason that suits their role.
  • It works best when marketing aims at the same accounts at the same time.

How does account-based sales work

Account-based sales works by choosing accounts first and people second. A team agrees a list of companies that fit its ideal customer profile and have a reason to buy, gives each one an owner, and researches each before anyone writes.

The owner then maps the buying committee, finds the right people in each role and plans contact across them. Progress is judged account by account: is anyone engaged, is there a meeting, is there a deal.

What is the difference between ABS and ABM

Account-based selling (ABS) is what sellers do with target accounts; account-based marketing (ABM) is what marketing does to warm up the same accounts. ABM uses tailored ads, events, content and direct mail aimed at named companies, while ABS uses research, personal emails, calls and meetings.

They work best as one plan. A seller who knows the target's finance team attended a webinar last week has a better opening than one working blind.

How is account-based selling different from lead-by-lead outbound

Lead-by-lead outbound sends a similar message to many individuals who match a filter; account-based selling sends fewer, deeper messages to several people at fewer companies. Most teams blend the two, giving the account-based treatment to high-value targets and lighter outbound to the wider market.

  • Starting point: a filter of roles and industries, against a named list of companies.
  • Research: light per lead, against deep per account.
  • Contacts: often one person per company, against several across the buying committee.
  • Measure: replies per send, against engagement and progress per account.

When is account-based selling worth it

Account-based selling is worth it when deals are large, buying committees are wide and the number of good-fit companies is limited. The research cost per account is then small next to the value of one win.

If you sell a low-priced product to a great many small firms, the sums rarely work, and a well-targeted outbound sequence does the job better.

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Clear answers

Common questions

Is account-based selling the same as key account management?

No. Account-based selling targets companies you want to win. Key account management looks after important customers you already have, to keep and grow them.

How many accounts should one seller work in account-based selling?

As many as they can research properly and contact across several roles. That is usually a short list per seller, reviewed each quarter, rather than hundreds.

Do you need special software for account-based selling?

Not to start. A target account list, a CRM that groups contacts by company and time for research are enough. Tools help once the list grows.

About this page. Written by the Pebbles Ai team for people who run sales, marketing and growth. Last updated .

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